Privacy Policy
Introduction Welcome to FaniFlowers. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, purchase our floral and balloon arrangements, or book our event planning services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information: When you place an order, request a custom quote, or book an event, we may collect personal information such as your name, email address, phone number, billing information, delivery addresses, and specific details about your event (like venue locations and dates).
Usage Data: We may collect information on how our website is accessed and used, including your IP address, browser type, the pages you visit, the time and date of your visit, and other standard diagnostic data to help us improve our online experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website, keep items in your shopping cart, and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
To Fulfill Orders & Services: To process your payments, arrange for floral/balloon deliveries, and coordinate all the details for your weddings and events.
To Communicate with You: To send you order confirmations, delivery updates, event coordination emails, and responses to your inquiries.
To Improve Our Business: To understand how users interact with our website so we can optimize our product offerings and online experience.
To Enforce Policies: To comply with legal obligations and to protect the rights, property, or safety of our business, our clients, and others.
Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share necessary details with trusted third parties who assist us in operating our business, such as payment processors, delivery drivers, or coordinating event vendors (e.g., sharing a timeline with a venue).
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.
Data Security We use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal information:
Access & Rectification: You have the right to request copies of your personal information or ask us to correct information you believe is inaccurate.
Erasure & Restriction: You have the right to request that we erase or restrict the processing of your personal information, under certain conditions.
Object to Processing & Data Portability: You have the right to object to our processing or request that we transfer the information we have collected to another organization, under certain conditions.
Changes to This Privacy Policy We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.