Terms & Conditions
Introduction Welcome to FaniFlowers. By accessing our website, purchasing our products, or booking our event planning and design services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
Consultations & Bookings
Custom Quotes: All custom quotes for weddings, events, and bespoke balloon or floral installations are valid for [Insert Number] days from the date of issue.
Securing Your Date: To secure our services for a specific event date, a signed agreement and a non-refundable retainer/deposit are required. Until both are received, your date remains open to other inquiries.
Service Scope: The specific details, deliverables, and timeline of your event or order will be outlined in your final contract or invoice.
Fees and Payment
Deposits & Balances: For event planning and large installations, the remaining balance must be paid in full by the date specified in your contract (typically [Insert Number] days before the event).
Retail & Daily Deliveries: For daily floral or balloon orders placed through the website, full payment is required at the time of checkout.
Cancellations and Refunds
Perishable Goods: Because flowers are perishable items, and custom balloons are made-to-order, all retail sales are final. We do not accept returns.
Event Cancellations: If you need to cancel your event, the initial deposit remains non-refundable as it covers the time spent planning and blocks us from taking other work on your date. Further cancellation policies and fee schedules will be outlined directly in your event contract.
Postponements: We will do our best to accommodate date changes based on our availability, subject to potential rescheduling fees or changes in product costs.
Product Availability & Substitutions We work with fresh, seasonal products. While we always strive to provide exactly what is discussed, we reserve the right to make floral or material substitutions of equal or greater value if certain blooms or colors are unavailable from our suppliers due to weather, market conditions, or shipping delays. We will ensure the overall aesthetic and color palette of your event remains intact.
Limitation of Liability To the fullest extent permitted by law, [Boutique Name] shall not be liable for:
Damage to floral arrangements or balloon installations caused by extreme weather, venue conditions, or mishandling by guests after our team has completed the setup.
Failures or delays caused by circumstances beyond our reasonable control (Force Majeure).
Issues arising from other third-party vendors at your event.
Changes to the Terms We reserve the right to modify these Terms at any time. By continuing to use our website or services after revisions become effective, you agree to be bound by the revised terms.
Governing Law These Terms shall be governed and construed in accordance with the laws of Lebanon, without regard to its conflict of law provisions.
Contact Us If you have any questions about these Terms, please contact us at [Your Email Address] or [Your Phone Number].
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